Frequently Asked Questions

Unlimited 4G data FAQ

Which 4G provider do you partner with?

Our equipment is designed to work with either EE, O2, Three or Vodafone.  Contact us for specific information.

Unlimited 4G Data, really?

Yes really, you receive unlimited 4G Data with unlimited tethering and you won’t be slowed down.

Why should I pay for your equipment?

Data is so expensive across all our competitors that our equipment pays for itself for most customers in as little as one month.  We know that our equipment works better and is more user friendly than some equipment supplied by our competitors and the 4G networks themselves.  Contact us for specific information on why our equipment is special. 

How long can I expect to receive unlimited 4G data?

You can expect to receive unlimited data for the duration of your contract or until the 4G provider changes it's offering.  If/when that happens your device is unlocked and can be used with any sim card.  We offer an optional unlimited data guarantee for all new customers priced at £45pm, enquire for further details.

Can you provide the sim only?

No.  It is necessary to purchase our router.

How does 4G compare against Fibre?

In many cases, especially outside of the inner cities, 4G internet is faster than Fibre internet. 

What difference does the external antenna make in package 3?

Whether you're in a location that has terrible 4G or really good 4G coverage the external antenna will make a positive difference to your bandwidth.  We've just upgraded the antenna that comes with package 3. Beating nearly a dozen other antennas on the market. Now package 3 in a 'Very Good' Signal area is better than ever and truly comparable to the expensive fibre broadband packages available elsewhere, but being cheaper/completely wireless/no contract necessary is of course way way better. In our tests the new antenna took the download speed in a 'Very Good' signal area from 16.22mbps download up to 62.1mb (and the antenna was placed on a table inside the home). 


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Air Internet 4G performance chart

Air Internet 4G performance chart